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Shipping & Delivery Policy

Once you have made a purchase on our BALU ESSENTIALS website, we will process your order within 1-2 business days, delivery of your item/s may take up to 7-14 days to be delivered to your nominated address, we use Australia Post and any available courier to send your items safely to you. We do not accept product returns if opened, used or soiled. You 'the purchaser' are responsible for any costs related to the return of your item. However If you have any refund /return queries about your order please email us asap with your concerns and we will get back to you asap.

Contact information:

If you would like to contact us you may send an email to info@baluessentials.com.